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McConnaughay spotlights everyday hero, Mark Doyle, founder of NLU’s Human Services Management Master’s program

This week, Senator McConnaughay spotlights Mark Doyle, founder of the new Human Services Management Master’s program at National Louis University (NLU).

Doyle is approaching his 40-year mark in the human services field, and in that time has worked in a variety of roles and positions. He has also owned a consulting business for 16 years that specializes in consulting for Kane and Kendall County school district. Prior to pursuing his business, he worked as a project manager for state-operated psychiatric hospitals/centers for the Illinois Governor’s office.  

His newest endeavor is not only a first for him but also first for the nation. St. Charles and its surrounding communities will be home to the premier and only Master of Science program in Human Services Management. While the management is significantly important to a human services organization or department, Doyle says that often individuals promoted to that high level lack direct human services management experience and vital skills.

“This program is long overdue and necessary,” Doyle said. “Many individuals usually get promoted from a clinical position into a management position and have no direct experience with the issues that they’ll now be dealing with such as developing budgets, human resources, the media, funders and stakeholders, etc.”

Doyle is focused on building the program around applicable knowledge and curriculum pertaining strictly to human services management. To do that, Doyle has put together a faculty of all practicing or recently retired human services managers. Hearing from successful managers who know the day-to-day challenges will allow the students to apply what they learn in class directly to their work the next day.

“I am excited to leave a footprint right here in our own community,” Doyle said. “There are many human services organizations in our region that support populations that this management program is designed to help.”

Senator McConnaughay is thrilled to see the district expand its educational opportunities and is confident that Doyle’s leadership and dedication will result in a highly competitive human services master’s program.

“I am always supportive of the advancement and development of new programs in higher education,” said Senator McConnaughay. “With the leadership and expertise of Doyle and his faculty, I see this program being a tremendous success in our community and drawing students and professionals from all across the state—and even the country.”

McConnaughay congratulates Doyle on this major endeavor and thanks him for his dedication to human services and higher education.

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